Retail manager gets put on blast for passive-aggressive note to "new" employees: 'I am no longer accepting the bare minimum... do the job you're paid for, or you will be promoted to customer!'

This retail manager penned a strongly worded note to her staffers, but perhaps she didn't think through the implications of telling them they could be "promoted to customer." 

It's no secret that the holiday season is a stressful one for retail workers at stores of all sizes. I know what you're thinking: of course it's stressful when everyone is piled in to get their gifts before the holidays. Yes, customers are a huge part of why working retail is the worst. But in these modern days, and for the last few decades, there's been an outsized interest in getting customers to sign up for email programs. This is what the manager in this story is upset about, and the pressure that bosses like her place on employees is enormous. 

This manager seems to be under pressure from her boss, but the way she's insisting that her employees follow suit is rather off-putting! Commenters agreed that this style of communication wouldn't help anyone. Instead of threatening to promote their workers to customers, maybe they could make some kind of incentive program instead. Like, maybe you still need to get 5 sign-ups per shift, but if you get 50 sign-ups in a month, you get a gift card or something. That would probably never happen, knowing how stingy many owners are, but I just think it would work to raise morale and give the workers something to look forward to… rather than just daydreaming about the day they finally promote themselves to customer. 

Author image for Remy Millisky Remy Millisky
Add us on Google
Advertisement

Stay up to date by following us on Facebook!

Tags

boss workplace-stories jobs job retail bosses retail worker work workplace entitled entitled people
Scroll Down For The Next Article

Also From FAIL Blog

Worker exposes warehouse nepotism by documenting coworker, Dave's, chronic laziness, who uses his cousin's ‘regional manager’ title as an excuse to underperform at work: 'Everyone's scared of the cousin connection'

Worker exposes warehouse nepotism by documenting coworker, Dave's, chronic laziness, who uses his cousin's ‘regional manager’ title as an excuse to underperform at work: 'Everyone's scared of the cousin connection'

Trending Now

‘I quit that job about 3 months later’: Mechanic is left alone after coworkers walk out on an overbooked post‑Thanksgiving Saturday, grinds through the chaos, gets praised with a fast-food gift card by management

‘I quit that job about 3 months later’: Mechanic is left alone after coworkers walk out on an overbooked post‑Thanksgiving Saturday, grinds through the chaos, gets praised with a fast-food gift card by management

01
Two ER doctors catch coworker forging patients' documents, report the fraud to their supervisor, but the next day, they are both fired for "causing a huge internal investigation", despite following protocol: 'The signature on the file did not match'

Two ER doctors catch coworker forging patients' documents, report the fraud to their supervisor, but the next day, they are both fired for "causing a huge internal investigation", despite following protocol: 'The signature on the file did not match'

02
"Auntie" sets hard boundary with her best friend, a mother of a 3-year-old and 5-year old, when she begins dropping the kids with her unannounced and with no food or supplies: 'She says her budget is tight and she figured I already have food in the house'

"Auntie" sets hard boundary with her best friend, a mother of a 3-year-old and 5-year old, when she begins dropping the kids with her unannounced and with no food or supplies: 'She says her budget is tight and she figured I already have food in the house'

03
Boss tries to push construction engineer to apply for demotion to lower-level lower-pay position when their contract ends, claiming he’s not invested enough: ‘I don't live for my projects. And I don't see how that's a bad thing’

Boss tries to push construction engineer to apply for demotion to lower-level lower-pay position when their contract ends, claiming he’s not invested enough: ‘I don't live for my projects. And I don't see how that's a bad thing’

04
Employee gets fired with no warning the day their vacation was set to begin, gets a string of frantic messages not even 24 hours later about returning their equipment after they've already left home: 'I cannot get over how insensitive it feels'

Employee gets fired with no warning the day their vacation was set to begin, gets a string of frantic messages not even 24 hours later about returning their equipment after they've already left home: 'I cannot get over how insensitive it feels'

05
15+ Groups of employees who all quit at the same time: 'Over half the team quit within a month'

15+ Groups of employees who all quit at the same time: 'Over half the team quit within a month'

06
Advertisement